Tel: 01702 716288 Email Us
Tel: 01702 716288
This page contains helpful information about:
Southend City Council has a wealth of information for those struggling with the cost of living crisis and you may be eligible for the financial support on the section of their website.
Please click on the link to be directed there COST OF LIVING SUPPORT
You can also look to see if you can get help from your supplier by clicking on the link - Priority Services Register
Warm Hubs or Warm Spaces are places within the local community where people can be assured of finding a safe, warm and friendly environment in which to enjoy refreshments, social activity, information and advice and the company of other people.
Tuesday and Thursday 10 am to 4 pm. Newspapers and books will be provided as well as free tea and coffee for guests and they hope to have advice leaflets available.
Friday 9.30 am to 11.45 am in the Lady Chapel. Hot drinks and biscuits provided.
If you're worried about how you feel or are concerned for someone you know, help is available.
If you're a child or young person and you're worried about how you feel or about someone you know, help is available for you too, tailored to you.
Here are a number of organisations that are used to speaking to people with similar concerns. It's always good to talk, so if you think you might benefit from some friendly advice, then do have a look at their websites by clicking on the links below:
Even when school isn't open, you can contact local ChatHealth school nurses, by email, on Twitter (DM)) or by phone (01702 534843) or by text message.
We do not usually inform your parents, teachers, or anyone else if you contact the school nurse. We might inform someone if we were concerned about your safety, but we would normally speak to you first.
Messages are charged at your normal rate.
We are here to help children, young people and families affected by Covid-19 from Black and Asian communities
If you have been affected by the pandemic, worried about covid, concerned about school, lost a loved one and need someone to talk to, you can contact one of our specialist support advisors to talk about it.
If you’re not sure if we can help, it’s okay to give us a call for free on 0800 1512 605 or talk to us on our webchat. You can tell us about yourself and, if we can’t help you, we’ll find someone who can. Our staff can talk to you in English, Urdu or Hindi.
You can call us or use our Helpline between Monday and Friday 1pm – 8pm.
We can usually help if:
We won’t judge you or blame you, whatever you are going through.
The Silver Line - helpline for older people
You are not alone.
Talk to someone you trust. Sharing a problem is often a good first step to feeling better.
If you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19), register and say whether or not you need support.
You may have received a letter from the NHS telling you that you’re clinically extremely vulnerable, or been contacted by your GP or hospital clinician. If this has not happened, contact your GP or clinician after you register with this service.
It may take time for any support offered through this service to arrive. Wherever possible you should continue to rely on friends, family and wider support to help you meet your needs.
You can register yourself, or on behalf of someone else, visit https://www.gov.uk/coronavirus-extremely-vulnerable
If you believe you are unwell with Coronavirus and feel you need to go to the hospital, then filling in a hospital passport if you have learning disabilities can ensure that you are kept safe and happy whilst being treated.
Use the following links to download the necessary documents.
COVID-19 Hospital Summary Form
For further information you can contact Paula Pearl, the learning disabilities nurse at Southend Hospital by calling 01702 435555 ext 6448 or via email at
During these difficult and unprecedented times, we will continue in our endeavours to support all of our residents in any way we can and have highlighted a few important support services that may be able to help anyone that is experiencing violence, harm or is fearful for their own or someone else's safety.
If the situation is an emergency please call 999
If you have financial difficulties then Southend City Council website offers information on discounts, exemptions and reliefs. Click on the links here to find out more